Have you ever had an idea that fell flat on implementation? It didn't achieve your goal or didn't get the buy-in you expected? Have you ever tried something new without knowing how to get momentum or how to take your idea that one last step to make it successful? Our Practice Playbook experts, Senani Ratnayake and Aaron Eckler from Vet Alliance/Globalvet, explain how a simple system and a few important checkpoints can dramatically impact your success in implementing ideas and achieving your...
Throughout your professional journey, has anyone contributed to your success or inspired you to take on new challenges while making you feel valued, appreciated, and included? Have you ever felt empowered and supported by your superiors or colleagues who pushed you to be your best? Our Practice Playbook expert, Senani Ratnayake from Vet Alliance/Globalvet calls upon some colleagues to share how their career paths were positively influenced by someone who set them up for success.
Does your clinic have a policy manual? If so, is it up-to-date? Do you view policy-making as a dreadful necessity or as a helpful guide for your employees, one that reflects the values of your practice and your team? Our Practice Playbook expert, Lucie Langevin-Neil shares best practices and five key principles for integration of effective policy-making into your practice. These insights will allow you to develop policies that reflect who you are and will help foster trust, collaboration and...
How do you handle tough cases and difficult situations in your clinic? Does everyone just vent to their colleagues when they need to or is there a safe space where team members can share their frustrations and traumatic experiences? Our Practice Playbook expert, Dr. Shona Kowtecky explains how to implement low-impact debriefing in your practice, so team members can learn how to properly share their stories with the right person, at the right time, and in the right way.
How is conflict handled or perceived in your clinic? Are there any subtle signs you are missing that could help you prevent or manage conflict within your team? Our Practice Playbook expert, Dr. Cyndie Courtney explains how to effectively address interpersonal conflict and what you can do to help avoid conflict in the first place, including policies you can implement to support your team's well-being and ensure optimal patient care.
Are you a leader? Do you have the power to lead? If not, do you know where it comes from and how to get it? The answer may surprise you! Our Practice Playbook expert, Senani Ratnayake from Vet Alliance/Globalvet shares her advice and key tips to help you better understand leadership mindset and what being a good leader is really about. This session isn't just for owners and managers. To truly inspire, you need to understand the behaviours and attitudes that will ultimately lead to success with...
Do you tend to spiral into pessimistic thoughts regarding certain situations or people? Do you feel your concentration and focus are affected by your negative emotions? Is it difficult for you to cheer yourself on when faced with various challenges or even celebrate your wins? Our Practice Playbook expert, Dr. Philip Richmond, shares valuable tips on how to perceive events in a more positive light. He also explains ways to take action to change your train of thought and maintain a more...
Do you ever feel like you are constantly running around like a headless quarterback? Do you sometimes find yourself on a treadmill that isn't getting you anywhere? Do you often feel like you are dropping the ball on opportunities because you are spending your time putting out fires? Remember, time is money, and that is true in any business! Our Practice Playbook expert, Dr. Dave Nicol looks into the value of each task performed in clinics, so you can strategically learn how to better spend...