In this section, you’ll find tools to support you in doing what you do best, namely providing your patients with exceptional care and helping your clients keep their pets healthy, happy and part of their lives… for all of their lives.
Tools for clinics
Registered veterinary technologist, Becky Taylor welcomes client Leanne and her overweight cat Lucy to talk about diet and weight loss. During this ‘real-life’ consultation*, Becky shows how she usually approaches a conversation with her clients when addressing this delicate subject. She demonstrates core communication skills while discussing food options, feeding schedules, activity levels, obesity health risks, and much more. Watch the full video for the most impact or if you’re tight on...
We’ve prepared this practical ready-to-share tool to help spark the conversation with your clients and improve their awareness regarding weight management. This tool also provides some tips to share with clients if their pet is overweight in addition to highlighting the benefits of keeping a pet at their ideal weight. Share this poster on your clinic's website and social media pages to inform pet owners on how to tell if their cat or dog is overweight and to keep their furry pal at their...
Watch this comprehensive tutorial on how to sharpen your veterinary dental tools. In this video, Tara Evans explains why it is so important to keep your instruments sharp. She also provides clear instructions on the appropriate equipment needed to sharpen dental instruments as well as the best techniques and testing methods used to keep them sharp, so you can ensure your wellbeing and that of your patients. Please note that this tutorial is approved by the OAVT, BCVTA, SAVT and ATSAQ for 1 CE...
We’ve prepared this practical ready-to-share tool to help spark the conversation with your clients and improve their awareness regarding dental health. This tool also highlights the potential impact of untreated dental problems on the overall health of cats and dogs. Share this poster on your clinic's website and social media pages to inform pet owners on how to notice and prevent dental disease in their loyal companion.
Dr. Jo-Annie Letendre, emergency and critical care specialist, has prepared a quick and simple algorithm for daily clinic use showing steps to take when deciding on intravenous (IV) fluid therapy administration, as well as how to calculate fluid therapy rates depending on individual patient considerations. Further details regarding this therapy are also provided in the supporting document, including: How to assess and treat hypovolemia; A comparison of IV fluid choices; Differentiating between...
With the imminent pentobarbital shortage, veterinary teams are seeking alternatives to continue providing humane and pain-free euthanasia in dogs and cats. Dr. Lianna Titcombe has prepared a quick reference guide describing some euthanasia alternatives with details on their composition and in-clinic use to help you navigate the anticipated shortage. Watch our video entitled Navigating the anticipated pentobarbital shortage: alternatives for euthanasia in dogs and cats for Canadian...
How to prepare you and your team to answer pet owners’ questions regarding vaccination? You’ve started using digital communication tools to educate pet owners and they’re responding? That’s great news! Some are booking appointments, while others are questioning your schedule availability or your messages about prioritizing vaccination? No worries! Here are some tips on how to prepare so you and your team are ready to confidently discuss vaccination with pet owners. Watch now as Senani...
How to spark the conversation with pet owners about vaccination using digital media? With busy schedules, physical distancing, and the time between each visit, veterinary teams are struggling more than ever to build relationships with pet owners. This is why digital communication is so important! With a consistent and efficient communication strategy using digital elements, your clinic has a unique opportunity to engage with clients regularly and position your veterinary team as the experts in...