Canine osteoarthritis: The primary care perspective

Presented by Hannah Capon, MA, VetMB, CCRP, MRCVS

Continuing education questionnaire

CE credit: 1

AssignedWebcast

Name

First name *

Last name *

License number *

Province where you practise *

Email *

Questions

1. Effective communication is an integral part of successful case management. Which of the following statements is false regarding how patience can help with effective communication? *

It reduces the risk you will interrupt the owner when they are providing useful information

It lowers the possibility you will make assumptions regarding the owner’s goals

Increased time spent observing the patient with the owner can aid in collective case assessment

Focusing on the initial complaint or suspected diagnosis will help you all get home earlier

2. Communication strategies with owners should be personalized and adapted based on which one of the following *

What time of day it is

The owner’s baseline knowledge and communication style

How busy the waiting room is

How much you like the owner

3. The biopsychosocial approach used in human medicine can be applied to help with communication and ensure that we understand all aspects of a case. Which of the following statements is false regarding this approach? *

The “bio” part of the approach refers to the dog and its disease

The “psycho” part of the approach refers to the owner’s needs and preconceptions

The “social” part of approach refers to how the dog’s disease will affect its ability to socialize

The “social” part of the approach refers to the owner’s circumstances

4. Asking the owners if they have any questions at the end of the consultation can have many benefits. Which of the following is false with respect to the benefits this approach can bring? *

Identifies any areas of miscommunication or misunderstanding

Allows the owner to admit areas of confusion

Identifies any areas of frustration before they leave the consultation

Allows you to identify topics to discuss at the next consult

5. What can we do to try to manage misconceptions owners might have about osteoarthritis (OA)? Pick the BEST option. *

Refuse to discuss any information they have found on the internet

Provide them with easy access to better and more engaging information

Fire clients that forward recommendations from their breeder

Train owners to research peer-reviewed literature and critically evaluate publications

6. Which one of the following educational approaches can best help to forge a collaborative relationship with the owner? *

Engage, educated, enable, empower

Telephone, talk, tolerate

Identify, instruct, invoice

Joke, justify, judge

7. Having sufficient time to talk to owners is important in providing them with all the information and support they need. Which of the following are strategies for ensuring there is enough time for all the owner’s needs? *

Book an extended consult

Schedule the consult for the end of the day

Involve your technician in the consult for ongoing discussion and support

All of the above

8. How much of the information provided is typically forgotten immediately? *

0-10%

10-40%

40-80%

90%

9. What are some examples of how the whole practice team can get involved during OA consultations? *

The reception team can have clinical metrology instruments (CMI) ready to hand out to relevant owners

Veterinary technicians can host weight management or OA clinics

Veterinary assistants can help ease the comfort of arthritic pets in the clinic, e.g., by providing yoga mats for dogs to lie on

All of the above

10. True or False. Compassion fatigue, caregiver burden, decision paralysis and anticipatory grief can all affect the owner’s ability to remain focused and engaged during a chronic and adapting management plan. *

True

False