Privacy policy

Your privacy matters

At CommuniVETTM, we firmly believe that information can (and should) be shared in a way that is fresh, engaging and time-efficient.

The same holds true for "housekeeping" content, including this privacy policy, which we intentionally crafted to be as clear and straightforward as possible.

What personal information is collected?

Personal information means any information about an identifiable individual. The type of personal information that we collect from you include:

  • IP Addresses
  • Browsing history
  • Your title
  • Your job type
  • Your name
  • Your veterinary college / Technician college
  • Your year of graduation
  • Your clinic / organization
  • Your province
  • Your cell number
  • Your area of specialty
  • Your email address
  • Your password

Why do we collect this information?

We only collect personal information that is necessary for the following purposes:

  • To verify your identity
  • To confirm your registration
  • To provide our service
  • To communicate with you regarding our service and site updates or respond to your enquiries
  • To understand your needs and interests
  • To obtain your consent prior to using your personal information for any other purpose

The log data that we collect provide statistics that help us:

  • Analyze our site traffic
  • Identify our visitors' preferences and interests
  • Tailor content to users' interests and needs
  • Troubleshoot problems

With whom do we share your personal information?

We appreciate the trust you place in us and respect your privacy.

You can count on us to never sell or rent your personal information to third parties for the purpose of marketing.

Likewise, we will not share or disclose your personal information without your knowledge and consent, except in very specific, limited circumstances, * such as:

  • when permitted or required by law, and/or
  • when required to enable service providers who assist us in our operations. (NOTE: These service providers will not contact you directly.)

* In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIDEDA).

How do we protect your personal information?

We make every effort to ensure the safety of your personal information, and to protect it from unauthorized access and disclosure.

We use appropriate security measures when collecting, storing and destroying (at your request) your personal information.

We are committed to continually reviewing and updating our security policies and controls as technology changes, to ensure the ongoing security of your personal information.

That being said, please remember that no method of transmission over the Internet is 100% secure.

We encourage you to choose a strong password, and to avoid disclosing it to others.

What are your privacy options and choices?

By completing the CommuniVETTM sign-up form and clicking the opt-in link in the confirmation email we send you, you agree to the collection and use by us of the private information you provide.

It goes without saying that you are free to withdraw your consent at any time. You can do so in two ways:

  • By clicking on the unsubscribe link on any email messages you receive from us, or
  • By sending an email from the email address you used to sign up (i.e., the address with which you log in to CommuniVETTM) to [email protected].

As sorry as we will be to see you go, we promise to honour your wishes, and delete your personal information from our database.

How can you access and/or edit your personal information?

Want to check your CommuniVETTM profile? Update your personal and/or professional information? Change your email address and/or your password?

Just click on "Edit your profile" in the navigation bar, and sign in using your current username and password.

When you have finished editing your profile, click on "Save profile" to confirm the change(s).

Managing Cookies

CommuniVETTM may use cookies and other technologies such as web beacons and graphic tags or other similar device identifiers to operate our websites, improve user experience and understand how our websites and other platforms are being used. For example, we may use cookies to determine which parts of website have been visited.

A cookie is a small data file, downloaded onto a device when the user accesses certain websites. Cookies are widely used in order to make websites work, or work more efficiently, or to track your interests or preferences. For example, cookies will allow us to recognize your device on subsequent visits to our websites as described below.

A web beacon or graphic tag is a small transparent graphic image or string of code that is used in conjunction with cookies to allow us to record user activity on our websites. We may use web beacons or tags in conjunction with cookies to track your usage and activity on our websites or mobile application, or to remember your preferences. We may also use web beacons or graphic tags in our email communications with you to determine which emails were opened.

We use the following types of cookies for different purposes, including:

  • Necessary and functional cookies: Necessary and functional cookies are used for technical reasons to allow us to operate our websites and to remember your information when you visit our websites to make your experience more convenient. For example, we may use these cookies to re-establish your session at login after a previous session was cancelled due to user inactivity. Such cookies are not used to analyze use of our website.
  • Analytical cookies: We also use cookies from Google Analytics, a web analytics service, to analyze traffic and usage patterns.

Information collected by cookies and other technologies generally do not allow you to be identified and, therefore, is non-personal information. To the extent that an IP address or cookie contains information that could be identifiable, we will treat this information as personal information. We will only use this information as aggregated non-identifiable information about the use of our website and to help us improve it.

If you do not want cookies enabled on your computer (or other device), you can deactivate them in your browser settings. However, deactivating cookies may affect the usability and functionality of our websites.

How can you find out more about our privacy policy?

CommuniVETTM may update this policy from time to time.

We will inform you of any changes by posting the amended privacy policy on this site. Please revisit this page periodically for the most recent version of this policy.

If you have any questions about our privacy policy, please do not hesitate to contact us.