Webcasts

Euthanasia in times of crisis

FEATURING: Jocelyn Anne Mason, DVM

The COVID-19 crisis pushes us to reassess all our procedures.

How can we practise end-of-life care that is respectful of pets and pet parents as well as make sure all the necessary protective measures are in place to protect against coronavirus?

After consulting many international experts on the matter, veterinarian and Euthabag® North America Regional Director, Dr. Jocelyn Mason, will share her recommendations and tips to help you adapt your end-of-life care under the current conditions.

Colouring pages to help families better cope with pet loss Euthabag website
Hand washing video

Both sides of the coin: Part 3 - Leptospirosis and capnocytophaga (40 min.)

FEATURING: Daniel Joffe, DVM, Dipl. ABVP (Canine/Feline Specialty) and Mark Joffe, MD, FRCP(C)

Veterinary teams are responsible for looking after the health of animals, as well as educating pet parents about zoonotic risk. In this series of four short webcasts, Dr. Daniel Joffe and Dr. Mark Joffe, team up to explore zoonotic diseases from both a veterinary and a public health perspective, to help you better understand and address these important issues with pet parents.

This webcast is part of a series of four presentations eligible for continuing education credits. After watching ALL FOUR webcasts (Echinococcosis, Lyme disease, Leptospirosis and capnocytophaga, Toxocariasis), complete the CE questionnaire in order to receive your certificate of completion – which entitles you to 2.5 CE credits.

CE QUESTIONNAIRE

Communicate effectively with your clients in times of crisis

FEATURING: Hélène Perras, DVM, MBA

In this timely presentation, veterinarian and social media expert Dr. Hélène Perras offers tips to help you communicate simply and effectively with your clients during the COVID-19 crisis.

Both sides of the coin: Part 2 - Lyme disease (40 min.)

FEATURING: Daniel Joffe, DVM, Dipl. ABVP (Canine/Feline Specialty) and Mark Joffe, MD, FRCP(C)

Veterinary teams are responsible for looking after the health of animals, as well as educating pet parents about zoonotic risk. In this series of four short webcasts, Dr. Daniel Joffe and Dr. Mark Joffe, team up to explore zoonotic diseases from both a veterinary and a public health perspective, to help you better understand and address these important issues with pet parents.

This webcast is part of a series of four presentations eligible for continuing education credits. After watching ALL FOUR webcasts (Echinococcosis, Lyme disease, Leptospirosis and capnocytophaga, Toxocariasis), complete the CE questionnaire in order to receive your certificate of completion – which entitles you to 2.5 CE credits.

CE QUESTIONNAIRE

Communication skills to help you get through these crazy times

FEATURING: Becky Taylor, RVT

The need to communicate effectively is greater now than ever.

This webinar will focus on understanding and developing three key skills that can be used in all forms of communication: in person, on the phone, in video and online.

  • Active listening ─ An active process that supports connection and a high level of understanding.
  • Empathy ─ When used effectively, empathy can demonstrate compassion, which leads to connection with others.
  • Self awareness ─ Being aware of your own bias, limitations and worries can help you utilize communication skills to their fullest.

The presentation will include case study examples to demonstrate the use of these skills, and provide an opportunity for you to practice them.

CE Questionnaire

Both sides of the coin: Part 1 - Echinococcosis (30 min.)

FEATURING: Daniel Joffe, DVM, Dipl. ABVP (Canine/Feline Specialty) and Mark Joffe, MD, FRCP(C)

Veterinary teams are responsible for looking after the health of animals, as well as educating pet parents about zoonotic risk. In this series of four short webcasts, Dr. Daniel Joffe and Dr. Mark Joffe, team up to explore zoonotic diseases from both a veterinary and a public health perspective to help you better understand and address these important issues with pet parents.

This webcast is part of a series of four presentations eligible for continuing education credits. After watching ALL FOUR webcasts (Echinococcosis, Lyme disease, Leptospirosis and capnocytophaga, Toxocariasis), complete the CE questionnaire in order to receive your certificate of completion – which entitles you to 2.5 CE credits.

CE QUESTIONNAIRE

New Threats, New Protocols: Future-Proofing Your Small Animal Parasite Protocols

FEATURING: Christopher Fernandez-Prada, DVM, MSc, PhD

Many clinicians may be re-thinking their parasite control protocols. With this in mind, parasitologist and Canadian Parasitology Expert Panel (CPEP) board member Dr. Christopher Fernandez-Prada, uses this webinar to examine details of the new CPEP guidelines. Highlighting emerging parasitic threats that have been the focus of many recently published studies, he also discusses the importance of proper diagnosis and current prevention protocols.

CE Questionnaire

Courageous conversations: respond, don’t react

FEATURING: Rebecca Rose, AAS, CVT

Open and honest communication in practice is key to having a happy team and maintaining smooth operations – yet many veterinary professionals admit to lacking the tools for handling tough conversations. Watch this webcast to learn how to handle these ‘courageous conversations’ with confidence, as Rebecca highlights various themes including the perils of avoidance and withdrawal, the use of neutral language, active listening and empathy for better engagement, tips for managing team conflict, the framework for creating a calmer conversation, and how to apologize the right way.

This on-demand webinar was originally presented at the Veterinary Education Today Conference & Medical Exposition held in Toronto, Ontario, in October 2019.

Understanding the "feline client"

FEATURING: Elizabeth O’Brien, DVM, Dipl. ABVP (feline practice)

Although Canadian households own as many or more cats compared to dogs, our feline friends are sometimes underserved when it comes to veterinary care. In this webcast, feline specialist and Cat Healthy co-founder, Dr. Liz O’Brien will present information on how veterinary teams need to adapt their approach to enhance cat parents’ experiences at the clinic. She will also provide insight and practical tips on how to make a clinic more cat friendly, how to reduce stress related to a cat examination and what steps the veterinary team needs to take to build trust with this particular customer base.

CE Questionnaire

Urinary issues in cats

FEATURING: Elizabeth O’Brien, DVM, Dipl. ABVP (feline practice)

Feline lower urinary tract disease (FLUTD) describes a variety of conditions that affect the bladder and urethra of cats. In this webcast, feline specialist and Cat Healthy co-founder, Dr. Liz O’Brien will review the clinical signs and diagnosis of non-obstructive FLUTD. She will also review the role of stress in feline interstitial cystitis (FIC) and offer treatment recommendations for struvite uroliths and FIC.

CE Questionnaire